Elijah Adebero
Nollywood actor, Tony Umez, has called out his mobile service provider, Airtel, for allegedly frustrating him.
According to him, the provider wiped out his bonus and keeps changing his service plan without his consent.
He says he has lost thousands of naira because of them and any time he calls the customer service to complain they will apologise and cut the phone on him.
Also Read: SmartCash: Osinbajo salutes Airtel
Expressing his disappointment, Tony says in an online post (SIC):
‘‘I AM PISSED, I AM VERY ANGRY RIGHT NOW, AT MY MOBILE SERVICE PROVIDER, AIRTEL,
THEY WILL MOVE ME FROM A PLAN TO ANOTHER PLAN WITHOUT NOTIFYING ME, WHEN I LAY A COMPLAIN, THE OPERATOR CUT THE PHONE ON ME AFTER THE USUAL APOLOGY, ‘EH I AM SORRY, WE HAD TO UPGRADE YOU’, UPGRADE ME WITHOUT MY CONSENT …
THEY DO THIS ON A REGULAR, AM PISSED AND VERY ANGRY…
THEY HAVE TAKEN ME BACK TO THAT PLAN BUT THEY HAVE WIPED OUT ALMOST 22000 NAIRA BONUS’’
