By Odunayo Odunlami
Notable commercial bank, Polaris Bank Limited, on Tuesday, unveiled a new digital platform.
Tagged ‘VULTe, an acronym for ‘Versatile, Ubiquitous, Lucid, Transformational, Efficient’, the digital platform is to enhance a consistent and uninterrupted flow of service between the customers, others and the organization itself, explains The Chairman of Polaris Bank, Mr Muhammad Ahmad.
“This is a milestone in our pursuit of a strong and digitally-led retail brand. When we started the Polaris journey almost three years ago, we were very clear on the type of bank we must build and the direction we must go.
“We are therefore bringing VULTe to the market place today. And this is not another mobile app, but one with a world of difference, a mobile digital bank. With VULTe, you serve yourself, the way you want to be served ” he said.
Also corroborating the effectiveness of VuLTe at its launch in Lagos, the Acting Managing Director/Chief Executive Officer, Mr Innocent Ike, said the bank hoped to serve customers better and make their banking experience lon-glasting. “Ultimately, VULTe represents our bold declaration to hand over control of banking services to our customers and allow them to serve themselves as they would want to be served” he said.
“You are at liberty to determine your banking experience since we have put the bank in your hand 24/7. You now have total control to serve yourself; it’s no more customer service but customer self-service.” He added
Services to be carried out on the platform includes opening an account, setting account limits, verifying identity documents, taking instant loans, amongst others.
